I am writing a quick note to let you know that Jose Rodas really went out of his way to help us on Friday afternoon. We needed some parts for a job overnighted to us for Tuesday delivery. I called Jose late in the afternoon on the Friday of a holiday weekend. Jose took the time to check your inventory, work with us on a solution, and ensure we received them today. We just wanted to express our appreciation of his superior customer service. Thanks so much.