General Questions

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What does BTX do?

BTX motorizes window coverings, plain and simple. For over 25 years BTX has been manufacturing motorized and automated hardware for shading systems including draperies, roller shades, roman shades, vertical blinds, lift and lift/tilt shades and skylights. BTX offers its own line of motorized hardware and controls, and can also provide most popular industry standards for [...]

2014-07-17T03:42:35+00:00July 17th, 2014||

Do you have a physical warehouse?

Yes, we are located in Dallas, TX. The BTX Window Automation distribution center provides manufacturers and fabricators in North America and abroad with the wide array of motors, controls and hardware they need to manufacture quality motorized systems for draperies, roller shades, roman shades and skylight shading systems. Our dealers receive window covering systems that [...]

2014-07-17T03:39:08+00:00July 17th, 2014||

Who do I contact if my motorized window coverings stop working?

You should first contact the company that installed your system. If you can’t reach the company that you purchased the product from, then contact BTX Intelligent Fashion's customer service team at 1-800-422-8839 or email us at Our dedicated customer service team can put you in touch with a local BTX Partner that can either [...]

2014-08-08T22:11:48+00:00July 17th, 2014||

Why are there no prices shown on your website?

BTX makes its recommend retail pricing guide available online and can be found one our Resources page. BTX's website is a manufacturer's website designed to showcase our window coverings products and to serve as an information resource for our Trade Partners. BTX Trade Partners, Design Partners, and customers in general, are independently owned and operated. [...]

2020-01-05T06:19:41+00:00July 17th, 2014||