Yes, BTX motorized drapery systems can be modified on-site provided you have the correct tools and are comfortable in making the modifications. Common adjustments include cutting down a track, changing draw direction or replacing carriers.
All limits are preset before the system leaves our factory. It's common for installers to make some adjustments during the installation process, so it's a good idea to be familiar with the systems before doing the install. Check out our online videos and installation guides for more information.
Yes, you can call a BTX team member for on-site technical support, troubleshooting or product information. Our office hours are from 8pm-5pm on Monday through Friday. You can reach us at (800) 422-8839.